06 Arch Support
Contact Our Team To Get Started
Our account managers are happy to help answer any questions and complete your order.
To get started, please submit the form, email us at email@example.com or call 530-621-1164.
Can I Change The Color?
Yes, these awards are designed to be produced in the color(s) that align with your unique brand.
How Many Mockups Can I Get?
We include one complimentary mockup with a revision in the price of the product. Any new or additional mockups or revisions will be an additional $50.
Does Personalization Include All Sides of the Award?
Included in the cost listed is a logo and a personalization on the front of your award.
Additional personalization requests on the sides or back of your award will be an additional $20 per piece, due to the extra time handling each award.
Can My Award Vary Slightly from What I See?
Yes. Please note that all renderings shown on our website are for illustration purpose only and actual products may vary due to the nature of custom colored products and the angle of light refraction. Along with the rendering pictured, we also will provide you with a personalized mock-up, for your approval, with the production processes labeled and called out.
How Does The Ordering Process Work?
Our account managers will connect with you to start the customization and personalization process, which includes a complimentary mockup with one revision.
Upon your final approval of your engraving proof(s), a final invoice will be sent for your approval. When that is paid, and the proof has been approved, the production process will start.
How Long Is Standard Production Time?
15 business days.
Do You Offer Bulk Discounts?
Yes, contact us for information on quantity discounts.
How Do I Get Started?
We're happy to answer any of your questions, and help you find the perfect award for your needs. Please contact us by form, email at firstname.lastname@example.org or reach us by phone M-Th 9-4 at (530) 621-1164.
For each design selected, there is one additional machine setup charge of $195. This is the cost for preparing the customized artwork on your award. The setup is only charged once per product number (per order).
To clarify, if you order one or you order one hundred of a specific product number, there will be only one set up charge.